In Black Desert, you can hire Workers to help gather materials for you from nodes you have connected.
Hiring and Firing
Workers are shared across your family, rather than character-specific. At a larger city's work supervisor you can spend 5 energy to see a random available worker varying in race and quality. Refreshing the random selection costs 5 energy each time. Once you have found a worker you wish to hire, you spend a sum of silver ranging from 1,500 silver to 90,000 silver to hire the worker for use out of the city your purchased it in. The worker can lodge anywhere in the region the city is in. As long as there is a node connection you can assign workers to work in other regions - but can not move a worker's lodging to another region. That means his work efficiency will drop if he has to travel far between the place of his lodging and work place.
Certain NPC's can sell higher tier workers if you have gained enough Amity with them.
The map has on the bottom right a button to open your worker management screen. It lists all workers belonging for the region selected on the map (so switch between the maps regions to manage workers in different regions!). You can fire workers through that menu if you chose so.
Workers can be assigned to resource nodes, workshops or banking.
To assign a worker to gather a resource and bring it back to the regions storage you need to unlock all connecting nodes between the work location and the worker's city of origin by spending contribution points. You must also have spent contribution points on both the final location node and the resource node belonging to it (shown in the images below).
If you assign workers to a workshop they will take resources from storage, process it and put the resulting good back into storage - provided there are empty slots. Worker can craft a wide array of items but which item depends on the type of workshop you assign them to. Once again all nodes between the lodging of a worker and the workshop have to be connected and they will only access the regional storage. So having good A in storage at region X will not be accessible if the worker lives in region Y.
The third option of jobs workers can perform is to send them to investment nodes with gold bullions in your storage in hopes that they bring back interest. With this method, you will always be guaranteed that your investment will be returned in the least. This option is the longest single action for workers to perform in Black Desert.
Worker consume Action Points from a limited pool they have. When a worker runs out of Action Points, you can either use a food item to restore their points, or let them sit idle for a long period of time to recover. Conversely, you can fire the worker and just hire a new one.
The worker management is located at the bottom right of the world map, or through the mining pick button located beneath your experience bars. Via the worker management, you can check their job progress, restore their Action Points, send them through an upgrade test, cancel their remaining work order, or fire them.
Upgrade tests are available to a worker once every 10 levels, with the chance to go up in quality by one level. They take 24 hours to complete, and you can only have one worker in a test at a time. Upgrade tests continue to progress even while logged out.
You can use a work supervisor NPC to buy and sell workers to other players, allowing you to directly profit from a developed worker. Multiple factors effect the price of the worker, such as quality(color), abilities, and level. Using the market, you may discover a worker tailored to a specific task you perform.